Terms & Conditions of Service

1Platform Operator & Contractual Parties

The Platform is owned and managed by SpotEnroll Sales and services Private Limited ("SpotEnroll", "Company", "we", "us", or "our"), a private limited company incorporated under the Indian Companies Act, 2013, with its registered corporate office at GV mall 4th floor, Boring road chauraha, Patna 800001, India.

By accessing, browsing, registering an account, or purchasing any educational course or assessment on the Platform, you ("User", "Student", "Candidate", or "You") agree to be legally bound by these Terms and our Privacy Policy. If you do not accept these Terms in full, you must discontinue use immediately.

2Eligibility & Account Security

To register on SpotEnroll, you must be at least 18 years of age and competent to enter into a legally enforceable contract under Section 11 of the Indian Contract Act, 1872. If you are under 18 years of age, you may only access the Platform under the direct supervision of a parent or legal guardian who agrees to be bound by these Terms.

You warrant that all information provided during registration (including full name, phone number, email address, and academic qualifications) is true, accurate, and up to date. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

3Courses, Cohorts & Academic Structure

SpotEnroll provides vocational, job-oriented career training modules across specialized domains including Banking, Insurance, Marketing, E-commerce, and Artificial Intelligence. Enrolment grants a non-exclusive, non-transferable, revocable license to access digital course materials, interactive sandbox tools, and cohort assessments for personal professional development.

SpotEnroll reserves the right to adjust syllabus content, mentor assignments, and batch timings to align with evolving Indian regulatory guidelines (e.g., Reserve Bank of India circulars, Insurance Regulatory and Development Authority of India frameworks) and modern industry best practices.

4Transparent Fee Disclosure, GST & Payment Gateway Terms

All online payments on SpotEnroll are processed securely via RBI-authorized payment aggregator partner Razorpay Software Private Limited ("Razorpay"). By initiating payment, you consent to Razorpay's terms of service and security standards (including PCI-DSS compliance). Supported payment methods include Unified Payments Interface (UPI - Google Pay, PhonePe, Paytm, BHIM), NetBanking from major Indian scheduled banks, Debit/Credit Cards (RuPay, Visa, MasterCard), and recognized digital wallets. SpotEnroll never stores your raw card CVV or netbanking banking passwords.

5Assessment, Certification & Tamper-Evident Verification

To obtain a SpotEnroll Certificate of Competence, students must successfully complete mandatory module assessments, submit the capstone practical project, and achieve a passing score (minimum 70%) on the proctored assessment exam.

Certificates are registered on our cryptographic registry and assigned a distinct Certificate Verification ID (e.g. PRO-INS-8942). SpotEnroll reserves the unrestricted right to suspend or revoke any certificate found to have been obtained through academic dishonesty, proxy testing, plagiarism, or unauthorized reverse-engineering of Platform assessment questions.

6Placement Assistance vs. Placement Guarantee Disclaimer

7Intellectual Property Rights

All course videos, curriculum outlines, case studies, software codes, grading rubrics, logos, trademarks, and documentation published on the Platform are the exclusive intellectual property of SpotEnroll or its licensors, protected under the Indian Copyright Act, 1957, and Trademark Act, 1999.

Users are strictly prohibited from copying, distributing, recording, screen-capturing, uploading to peer-to-peer torrent networks, or reselling any Platform content without express written authorization from SpotEnroll.

8Governing Law, Jurisdiction & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of India, without regard to conflict of laws principles.

In the event of any dispute, the parties shall first attempt to resolve the matter amicably through good-faith negotiation within 30 days. If unresolved, the dispute shall be subject to the exclusive jurisdiction of the competent civil courts located in Bengaluru, Karnataka, India.

9Grievance Redressal Mechanism & Designated Officer

Pursuant to Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Consumer Protection (E-Commerce) Rules, 2020, our appointed Grievance Officer details are: